Experienced in Delivery. Continuing to Grow.

I continue to build on a career spanning operating leadership, enterprise technology, quality, documentation, and training. My development focuses on tools and methods that strengthen analysis, delivery visibility, knowledge management, and clear communication.

This page distinguishes demonstrated professional use from platform exposure and study in progress. Each learning area connects to practical responsibilities I have held and capabilities I am continuing to develop.

Enterprise Platform Development

Dayforce — operational use and change enablement. During 2012–2013, I served as one of four regional trainers supporting the WINSTAR-to-DAYFORCE timekeeping transition. I helped develop training materials and delivered eight conference calls covering the change, conversion expectations, and post-transition steps. My experience includes operational timekeeping and employee-user workflows, with continued independent learning.

Workday — employee self-service and continued study. My use includes profile information and vacation or personal-time activities. I continue studying broader platform concepts.

MadCap Flare and TalentLMS — exposure and continued study. Introduced at G6 Hospitality, with ongoing learning in structured authoring, reusable content, course organization, learner experience, and assessments.

Documentation & Visual Communication

I am studying Markdown and basic Mermaid process diagrams to broaden how I structure guidance and explain workflows. This builds on my experience producing user guides, SOPs, job aids, configuration documentation, and training resources.

My focus is readable content, clear process logic, useful decision points, and a close connection between diagrams and written instructions.

Professional Learning

I am exploring public ProSight learning resources in connection with workforce training, operational compliance, and internal audit support. This is introductory resource exploration and continuing development.

I apply the same discipline to learning that I bring to delivery: understand the purpose, clarify the terminology, connect it to a business need, and verify what I can demonstrate.

Continued Platform & Documentation Study

My ongoing development extends into reporting, Agile delivery, test management, and documentation version control. These areas complement my established business analysis, QA, governance, and knowledge-management work.

Business Intelligence & Data Visualization

My ongoing study includes Microsoft Power BI and Tableau, with a focus on reporting concepts, data preparation, chart selection, and communicating business information clearly. This learning extends my business analysis perspective toward visual reporting and informed stakeholder discussions.

Agile Delivery & Test Management

I am developing familiarity with Azure DevOps, Azure Boards, and Azure Test Plans. My learning focuses on work items, backlogs, user stories, acceptance criteria, test cases, and traceability, building on my experience in product ownership, business analysis, and quality assurance.

Documentation Version Control

I am studying Git and GitHub documentation workflows, including repositories, branches, commits, change history, and pull requests. This development strengthens my understanding of collaborative documentation review and controlled content updates.

These areas represent continuing self-directed learning and development in progress.